Select your store
Emergency After-Hours 519-512-1039
  • Wellness Center (Map)
    519-426-8011Fax: 519-512-0335Monday: 9am - 8pmTuesday: 9am to 8pmWednesday: 9am - 8pmThursday: 9am - 8pmFriday: 9am - 8pmSaturday: 9am - 5pmSunday: 11am - 4pm
  • Downtown Simcoe (Map)
    519-426-1731Fax: 519-512-0330Monday: 9am - 6pmTuesday: 9am - 6pmWednesday: 9am - 6pmThursday: 9am - 8pmFriday: 9am - 8pmSaturday: 9am - 4pmSunday: 11am - 3pm
  • Port Dover (Map)
    519-583-2100Fax: 519-512-0336Monday: 9am - 6pmTuesday: 9am - 6pmWednesday: 9am - 6pmThursday: 9am - 6pmFriday: 9am - 6pmSaturday: 9am - 4pmSunday: 11am - 3pm
  • Delhi (Map)
    519-582-1800Fax: 519-582-3974Monday: 9am - 6pmTuesday: 9am - 6pmWednesday: 9am - 6pmThursday: 9am - 6pmFriday: 9am - 6pmSaturday: 9am - 4pmSunday: 11am - 3pm

Important update: Roulston Flu Shot Clinics

Oct 29, 2020

Roulston’s Flu Shot Clinics booked for Thursday November 5th at Roulston’s Delhi and Friday November 6th at Roulston’s Wellness Centre in Simcoe are in jeopardy of not taking place as scheduled. The required Vaccine Inventory from the Ministry of Health may not arrive on time.

If you received your flu shot elsewhere (Doctor’s Office, alternate pharmacy) and were scheduled in one of these clinics, please let your Roulston’s Pharmacy know as soon as possible.

Roulston’s will be contacting all patients scheduled in the affected Flu Shot Clinics by Wednesday November 4th to confirm your appointment or reschedule your appointment as we get confirmation of receiving our allotted vaccine.

We apologize for any inconvenience this may cause. 
Roulston's Management

New after hours clinic location!

Sep 5, 2020

Norfolk FHO 7 

NEW AFTER HOURS CLINIC LOCATION 
Beginning Tuesday, September 8, 2020 at Roulston's Wellness Centre, 65 Donly Dr. N., Simcoe
 
For Patients of:
  • Dr. Chris Callery
  • Dr. Bonnie Edwards
  • Dr. Mark Ghesquiere
  • Dr. Harold Hynscht
  • Dr. Mark Miller
  • Dr. Heather Ringrose
  • Dr. Jeff Tschirhart
  • Dr. Bill Wynveen
By appointment ONLY, NO WALK INS
 
Monday-Thursday 5-8 pm
Saturday 9am-noon
For a same day appointment, call 519-512-0390
 
Phone line opens at 1pm for same day Monday-Thursday appointments, and Friday from 1-4pm or Saturday at 9am for Saturday appointments.
 
No advance bookings for future dates.

New Free Telemedicine Service

Sep 4, 2020

Free Telemedicine Service for Patient’s without a Family Dr. but require a non-emergency medical assessment. Contact your Roulston’s Pharmacist with any questions.
 
Click here for more details:

IMPORTANT UPDATE: Delhi Store Hours

Jun 27, 2020

Our Delhi store will remain closed on Saturday June 27th, 2020, as a result of a power outage. We will reopen on Sunday June 28th, 2020 at 10 am and will remain open until 4 pm.

Our 2 Simcoe locations and our Port Dover location remain open. Please call 1-844-305-3516 and press 4 to choose the preferred location should you require assistance.

We thank you for your patience and we apologize for any inconvenience.

Roulston's Management


Scheduled Curbside Pickup

May 5, 2020

 
Did you know that if you opt for a scheduled curbside pickup, you can pick up your prepaid prescription or household essentials order at ANY of our locations?  This means you can schedule a time for a non contact pickup, and reduce the wait time for a free delivery to your home (free delivery is always available, but may take up to 48 hours for a non urgent delivery due to the current demand).  This service is available NOW!

Ask our staff for more details!

Roulston's Pharmacy in the news!

Apr 22, 2020

Since the beginning of the COVID-19 crisis, Roulston's has been there to support the community. We are very proud that our efforts have not gone unnoticed as the April 22, 2020 edition of the Port Dover Maple Leaf shows in their very kind write up.

We want to again thank our staff for their diligence and hard work under these very taxing conditions!
 

UPDATE: Adapting to meet your needs

Mar 25, 2020

At Roulston's Pharmacy, we are dealing with a very high demand for products and prescription needs. As we deal with higher than normal customer volume, we are continuing to adapt our business in order to provide our essential services.

Our Wellness Centre location houses many of our vital specialized services, such as our Long Term Care Division, compliance packaging, and compounding, and must continue to provide service to a vulnerable population 365 days a year. It is a challenge to enforce the recommendations for physical distancing and self isolation, while still maintaining our focus on the complex requirements of these at risk patients. Rest assured, we made the difficult decision to temporarily close our Wellness Centre location to the public strictly because we are attempting to limit the amount of exposure our employees have with the public. It is our responsibility as a business to protect our staff, while still providing service. Over the coming days, we are reducing our hours of operation, and may close one or more of our other locations to public access. This does not mean that we are reducing our service, merely that we are temporarily reducing public access so that we can focus on providing excellent pharmacy care. We strongly advise our customers to order prescriptions and refills by text, phone, or online, including by using the Diem Health for I.D.A. app.

Please see below for up to date information on changes to our procedures. Please respect these new policies, and the staff members that are implementing them, so that we can continue serving you.

Beginning Saturday, March 28th, our operation will not be accepting cash payments. We offer alternative methods of payment, such as pre-authorized credit card payment and e-transfers. Please be prepared to pay for your items with a method other than cash.

We have installed temporary contact barriers at our locations, in order to limit contact.

Customer occupancy of our stores will be reduced to 10 customers at a time, in order to allow for appropriate physical distancing.

Physical distancing of 6 feet or 2 meters is required when you are visiting our stores. Please do not approach our other customers for social interaction during the pandemic.

Our employees and customers are required to pass a screening process before they may enter our stores. This is for the protection of our staff, and you, our customers. We understand that not everyone feels they should be screened; if you are not willing to undergo screening, please take advantage of our no contact delivery service.

Our free delivery service continues to expand. We now have 6 vehicles on the road full time, and are providing no contact delivery. Customers will be contacted via telephone when the delivery is at the door. Please acknowledge the call, so that our drivers can witness receipt of delivery. A high volume of deliveries may mean that your delivery may take longer to arrive, or may arrive later in the day. Please be patient.

We are reducing the number of hours we are open to the public. Again, this does not mean a reduction in service. Roulston's staff will be working more hours than ever before, but in order to allocate our resources, we will be open to our customers for shorter periods. Our hours will be as follows:

Downtown Simcoe
9 am to 6 pm from Monday to Friday
9 am to 4 pm on Saturday
11 am to 3 pm on Sunday

Port Dover
9 am to 6 pm from Monday to Friday
9 am to 4 pm on Saturday
11 am to 3 pm on Sunday

Delhi
9 am to 6 pm from Monday to Friday
9 am to 4 pm on Saturday
11 am to 3 pm on Sunday

Wellness Centre (Closed to public access, but providing full pharmacy service)
9 am to 7 pm from Monday to Friday
9 am to 4 pm on Saturday
11 am to 3 pm on Sunday

Updated information is always available on our website and our Facebook pages. Please understand that these changes will allow us to continue our services long term, and keep our patients and employees safe. In this difficult time, we are all part of Team Canada. We thank you for your understanding and support.
 

UPDATE: Call volume

Mar 20, 2020

UPDATE: Due to a larger than normal call volume, we are experiencing delays on our phone system at the Wellness Centre. Please be patient and try your call again if you cannot get through the first time. Thank you so much for your cooperation and understanding.

Alternately, you can help us reduce personal contact by refilling your prescriptions by text, phone, and online. 

We also have a new mobile number that accepts prescriptions by text only. That mobile number is 519-420-0660.

REMINDER:

As we increase social distancing and infection control measures, our Wellness Centre Simcoe location is now closed to customer traffic. Full pharmacy services remain, but patients of the Wellness Centre may now pick up their prescriptions at our Downtown Simcoe location, or take advantage of our free no-contact delivery service.

All other locations remain OPEN at this time.

Please refer to our Covid-19 notice below for full details on how to continue to access our pharmacy services during the Coronavirus pandemic.

We thank you for your continued support and understanding, as all of Canada works to "flatten the curve".

Blair, Mark, Steve and the entire Roulston's Organization
 

IMPORTANT: Roulston’s READYRx order by phone

Mar 18, 2020

Please help us to minimize personal contact. 
Refill your prescriptions by text, phone, or online.

Free Delivery is available, and we have doubled our delivery service capacity
 
 

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